Legal

Privacy
Policy

Effective date: August 10, 2026

Twins Leo Connection ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit twinsleoconnection.com or use our services. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

Name, email address, phone number, and company name submitted through our contact or quote forms
Delivery details and service requests you provide
Technical data such as IP address, browser type, and pages visited
SMS consent status when you opt in to receive text messages

How We Use the Information We Collect

We use the information we collect to:

Respond to your quote requests and service inquiries
Coordinate and manage delivery services
Send conversational SMS messages related to your inquiries, delivery coordination, and customer support (only if you have opted in)
Improve our website and services
Comply with legal obligations

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for SMS communication will not be shared with any third party for marketing purposes.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our business (e.g., delivery coordination platforms), under strict confidentiality agreements
When required by law, court order, or government authority
To protect the rights, property, or safety of Twins Leo Connection, our customers, or others

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Communications

If you opt in to receive SMS messages from Twins Leo Connection by submitting our online quote request form and checking the SMS consent box, you agree to receive conversational SMS messages related to your inquiries, delivery coordination, and customer support.

SMS consent is optional and not required to request a quote or use our services
You may opt out at any time by replying STOP to any message
Reply HELP to (916) 890-5881 for assistance
Message and data rates may apply
Message frequency will vary
SMS consent and your phone number will not be shared with any third party for marketing purposes

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly without them.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal obligations
Opt out of SMS communications at any time by replying STOP

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.